Subscription Management
What are the benefits of subscribing and how do I start a subscription?
Our Subscribe & Save membership is the easiest way to keep your body and skincare routine consistent — while saving money and enjoying extra perks like free gifts along the way!. Select “Subscribe & Save” before adding your item to the cart (see scre
How do I cancel my subscription?
We want your subscription to work for you, not the other way around. You’re always in control — you can cancel anytime in just a few clicks!. Here’s how to cancel:. To ensure your subscription does not rebill, cancellation requests must be made at le
How to change the frequency of my shipment?
If you need more time between shipments, you can update your subscription frequency at any time from every 30 days to every 60 days. To change your shipment frequency:. Your updated shipment schedule will take effect after your next order is shipped.
How can I pause my subscription?
You can pause your subscription at any time for 1, 2, or 3 months. To pause your subscription:. Your subscription will automatically resume once the selected pause period ends. If you need to unpause your subscription, you can do so at any time by cl
How do I skip my next order?
You can skip your next shipment or skip individual products at any time. To skip your next order:. Your changes will apply to your upcoming scheduled order.
How can I add a product to my subscription?
You can add products to your subscription at any time. Products can be added as either a one-time add-on or as a recurring subscription item. To add a product to your subscription:. If you don’t see the product you’re looking for, please contact our
How do I reschedule my next shipment?
You can reschedule your next shipment to a date that works best for you. This is especially helpful if you’re traveling and want your order to arrive before you leave or after you return. To reschedule your next shipment date:. Your next shipment dat
How do I reactivate my subscription?
You can reactivate your subscription at any time. To reactivate your subscription:. Your subscription will now be reactivated. Please review your next order date to see when your upcoming shipment will be processed.
How can I swap a product in my subscription for something else?
You can swap out products in your subscription at any time if something is no longer working for you or you just want to try something new. To swap a product in your subscription:. Your subscription will update immediately once the change is confirme
How do I combine my subscriptions?
If you’d like to combine multiple active subscriptions into one shipment, our support team can help with that. At this time, combining subscriptions is not available directly through the subscription portal. Please contact our support team, and we’ll
How do I update the shipping address for my subscription?
To update the shipping address for your subscription, you’ll need to make the change directly within the subscription portal. To update your subscription shipping address:. Please note: Updating the address under your “My Details” account section wil