Returns and Exchanges
Return and Exchange Policy
We want you to love your GOPURE experience — but if something’s not right, we’ve got you covered!. If you're not completely satisfied, you can return your products within 60 days of delivery for a refund, credit, or exchange. If you need to start a r
How do I start a return?
Starting a return is quick and easy!. If you made an order on our website and need to start a return, you can submit your return request here: https://track.gopure.com/returns. To get started you will need to enter your order number (example: GP38158
When will I receive my refund?
Once a refund is issued, it typically appears on your original payment method within 3–5 business days, depending on your bank or card issuer. If you do not see the refund after 5 business days, we recommend contacting your bank or credit card provid