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Returns and Exchanges

Return and Exchange Policy

We want you to love your goPure experience — but if something’s not right, we’ve got you covered!. If you're not completely satisfied, you can return your products within 60 days of delivery for a refund, credit, or exchange. Submit your return reque

How do I start a return?

Starting a return is quick and easy!. Visit our return portal: https://returns.gopurebeauty.com/#/. Enter your order number (e.g., GP#####) along with your email address or ZIP code. Follow the guided steps to select the item(s) you’d like to return.

When will I receive my refund?

Refunds typically take 3–5 business days to appear on your original payment method. However, processing times may vary depending on your bank or card issuer. If you don’t see the refund after 5 business days, we recommend checking with your bank or c