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Returns and Exchanges
Return and Exchange Policy
We want you to love your goPure experience — but if something’s not right, we’ve got you covered!. If you're not completely satisfied, you can return your products within 60 days of delivery for a refund, credit, or exchange. If you need to start a r
How do I start a return?
Starting a return is quick and easy!. If you need to start a return, refund, or exchange, you can submit your refund request here - https://track.gopure.com/returns. Please enter your order number (example: GP3815870) and zip code to initiate the re
When will I receive my refund?
Once a refund is issued, it typically appears on your original payment method within 3–5 business days, depending on your bank or card issuer. If you don’t see the refund after 5 business days, please contact your bank or credit card provider for an