How do I start a return?Updated 12 days ago

Starting a return is quick and easy!

1. Visit our return portal: https://returns.gopurebeauty.com/#/

2. Enter your order number (e.g., GP#####) along with your email address or ZIP code

3. Follow the guided steps to select the item(s) you’d like to return

4. Once submitted, you’ll receive a prepaid return shipping label by email

5. Your refund will be processed as soon as your return is on its way back to us

If you need help at any point, feel free to reach out to our Support Team — we’re always happy to assist! 💙