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Shipping and Tracking

Where do you ship?

We ship everywhere within the US including Alaska, Hawaii, and Puerto Rico (delivery will take 3-5 business days). We also ship internationally to Canada, Australia, New Zealand, and the UK. Please allow up to 7 business days for orders to APO/FPO ad

How long does shipping take?

All orders are processed and shipped within 1 business day. We do not ship or process orders on weekends or US federal holidays. If you place your order on Saturday or Sunday, your order will ship the following Monday. Orders are typically delivered

How much do you charge for shipping?

USA: We charge a $6.99 flat rate for standard shipping. We offer free standard shipping on orders of $59 or more within the US. Standard shipping times are 3-5 business days, however, customers can pay an additional $2.99 at checkout for faster shipp

Do you offer express shipping?

Yes, we offer faster shipping to US addresses shipped via DHL, and it will be delivered in 2-3 business days. Please allow up to 1 business day for your order to be processed before shipping. Please be sure to provide a physical address if expediting

Will I have to pay import fees?

All international orders are subject to import duties and taxes. We work with a third party to accurately calculate and collect these fees during checkout so that we can deliver your order to your door hassle-free. The amount you pay at checkout incl

What do I do if my order arrives damaged or has missing items?

While we take great care to ensure that your goPure Beauty products are packed safely and securely on their journey to you, some factors like shipping and handling are beyond our control. If there are any issues regarding the products received in you

How can I track my order?

There are multiple ways to track your order:. Your order confirmation email: The "Track your order" link will take you to a personalized web page containing all the information about your order, including the progress and tracking information once it

What should I do if my package is marked as delivered but I haven't received it?

Don't panic! Carriers sometimes mark packages as delivered prematurely. Here are the steps to take:. Check with family members, roommates, or neighbors to see if someone collected the package on your behalf. Examine your surrounding area, including p