goPure Tips and Tricks logo
goPure Tips and Tricks logo

All articles

Shipping and Tracking

Where do you ship?

We currently ship to the following locations:. 🇺🇸 Within the U.S.:We ship nationwide, including Alaska, Hawaii, Puerto Rico, and APO/FPO addresses. 🌍 Internationally:We also ship to Canada, Australia, New Zealand, and the United Kingdom. U.S. Orde

How long does shipping take?

We do our best to get your order to you quickly! Here’s what you can expect:. Orders ship within 1 business day(We don’t ship on weekends or U.S. federal holidays). Orders placed on Saturday or Sunday ship the following Monday. Standard Shipping (U.S

How much do you charge for shipping?

Here's a breakdown of our shipping cost:. Standard Shipping: $6.99 flat rate. Free Shipping: Orders over $59 ship free. Faster Shipping: Add just $2.99 at checkout for delivery in 2–3 business days (vs. 3–5 with standard). Shipping costs are calculat

Do you offer express shipping?

Yes! We offer faster shipping within the U.S. via DHL, with delivery in 2–3 business days. Please note:. Orders take up to 1 business day to process before shipping. A physical address is required — expedited orders cannot be delivered to PO Boxes. E

Will I have to pay import fees on my international order?

Yes, international orders may be subject to import duties and taxes. But don’t worry — we’ve made the process simple and transparent!. We partner with a third-party service to accurately calculate and collect all applicable duties and taxes during ch

How can I track my order?

You can track your order in a few different ways:. After placing your order, you’ll receive a confirmation email with a “Track Your Order” button. Clicking that will take you to a personalized page with your order details and tracking updates once it

What should I do if my package is marked as delivered but I haven't received it?

Don't panic! Carriers sometimes mark packages as delivered prematurely. Here are the steps to take:. Check with family members, roommates, or neighbors to see if someone collected the package on your behalf. Examine your surrounding area, including p