We’re sorry your discount didn’t go through — let’s get that sorted!. Please contact us with:. Your order number. The email address used at checkout. Once we have that, we’ll:. Review your order. Confirm the promotion details. Issue a refund if eligi
Applying your discount is easy! Just follow these steps at checkout:. Enter your promo code in the discount field during checkout. Make sure the discount is reflected in your order total before completing your purchase. A Few Things to Keep in Mind:.
If your coupon code isn’t applying, here are a few things to check before completing your order:. Most discount codes are valid for one-time, non-subscription purchases only.If you're trying to apply a code to a subscription order, it likely won’t be