My discount or promo didn’t apply — what should I do?Updated 4 days ago

We’re sorry your discount didn’t go through — let’s get that sorted!

Please fill out this form and include:

• Your order number 
  

• The email address used at checkout

• Name of promo code you were trying to use
  
  

Once we have that, we’ll:

1. Review your order
   

2. Confirm the promotion details
   

3. Issue a refund if eligible
   
   

We’ll make it right as quickly as possible. 💙