Orders & Payments
What payment methods do you accept?
We accept a variety of secure and convenient payment options, including:. Visa, Mastercard, American Express, Discover, UnionPay, JCB, and Elo. Shop Pay. PayPal. Afterpay
Can I change or cancel my order after it’s placed?
We begin processing orders right away so we can get your products to you as quickly as possible. Because of this, we may not be able to cancel an order or make changes once it has been placed. Once your order ships and you receive your tracking infor
What should I do if my payment is declined?
We’re sorry you’re having trouble with your payment! If your card was declined, here are a few steps you can take:. Double-check your card details — make sure the number, expiration date, and security code are entered correctly. Try a different payme
Why was I charged unexpectedly?
If you received a charge you weren’t expecting, it’s possible you signed up for a subscription rather than a one-time purchase. To check your subscription status:. Log into your account. Go to “My Subscription”. Review your next scheduled shipment an
How do I view my past orders?
To view your order history and access invoices:. Log into your account. Head to your My Orders. Click “View Details” next to any order to see the full summary. Need help finding something? Feel free to contact us — we're happy to assist!