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FAQs

Where can I find the full list of ingredients for goPure products?

Thank you for inquiring about our product ingredients. For complete transparency, all ingredients are meticulously listed on each product's description page on our website. Simply click the "Ingredients" tab for detailed information. If you need assi

Shelf life

The expiration date of our products is printed on the product box and the bottles/jars. If left unopened, our products have a shelf life of 2 years. Once opened, we recommend using our products within 6 months to 1 year. Note: Adhering to the expirat

Cruelty-free, vegan, fragrance-free, gluten-free?

Our products are cruelty-free, fragrance-free, and most of them are vegan except for the following:. -Brighten & Even Serum. -Hydrate & Smooth Serum. -Firm & Lift Serum. -Anti-Wrinkle Moisturizer. -Advanced Repair Eye Cream. -Hit Refresh Toner. -Neck

Packaging changes

It's all part of our exciting goPure glow-up, as well as an obligation to do better for our planet. We heard customer feedback and really took it to heart. Our serum bottles were slippery when wet. It was easy to spill products or break bottles. You

Why did you get rid of the airless jar?

At goPure, we're committed to making strides toward more sustainable practices. We moved away from the airless jars for sustainability and recycling purposes. Now, our new glass jars offer a luxurious daily ritual while being more eco-friendly, too.

Did you change the formula when you updated the packaging or your products?

No, the formulas are the same ones you've come to know and love — just in all-new sustainable packaging you'll love, too.

What does a good face seal mean?

Good face seal is a clean beauty standard that screens all ingredients and percentages against a standard list. A Good Face seal is only given to those brans they consider to be clean.

Do you have phone support?

We fully understand and appreciate your preference for speaking with a real person. We recognize the value and importance of personal interaction, especially when addressing your inquiries or concerns. Please note that our phone support team is curre

Where are your products manufactured?

Our products are made in the USA but we are aware of several counterfeiters. These counterfeit brands might imitate our packaging and branding, but they have no association with goPure and these fake products may contain harmful ingredients, lack the

What can I do if I experience a rash or irritation from goPure products?

If you are experiencing a rash or irritation after using our products, we apologize for any discomfort. You have the option to initiate a return at the following link: https://returns.gopurebeauty.com/#/. Your well-being is our top priority, and we e