What should I do if I haven't received my digital gift card?Updated a year ago

If you haven't received your digital gift card within an hour after purchase, please follow these steps:

1. Check your inbox for an email containing the digital gift card. It may sometimes take a little longer than expected to arrive.
2. Look in your spam or junk email folder, as emails can sometimes be filtered there by mistake.
3. If you still cannot locate the email, contact our customer support, and we will resend the digital gift card to you.

Our team is always ready to assist you should you need any further help regarding your digital gift card.